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Unlock the Full Potential of Your Forward Motion Doctor Portal

Updated: Aug 29

In a busy practice, every saved minute counts. That’s why we designed the Forward Motion Doctor Portal as a secure, easy-to-use online portal built to help you manage orders, payments, and more. Whether you’re tracking a patient’s custom orthotics order or stocking up on prefabs, our portal keeps you in control.

Doctor portal dashboard

Key Features of the Doctor Portal

  • Orders - Quickly lookup the status of any custom orthotic or brace order without picking up the phone. Search past orders for easy reorders or patient follow-ups.

  • Invoices/Payments - Payment management made easy! View invoices, pay bills online, and keep your account current with just a few clicks.

  • Order Prefabs - Order our high-quality prefabricated orthotics directly through the portal. Perfect for immediate patient needs.

  • Contact Us - Lots of contact options! Phone, email, text messages and live chat. See your assigned customer success team and representatives.

  • Resources - Access guides, order forms, catalogs, cheat sheets and more.

Orders

Stay on top of your patients’ needs with instant access to order details. The orders view allows you to track the real-time status of any custom orthotic or brace from the moment you submit the order to the day it ships out of our lab. That means no more waiting, guessing, or sending follow-up emails just find out where things are!

Doctor portal orders section

In addition, the searchable order history makes managing repeat patients simple. You can review past orders, track their shipment progress, and quickly reorder. We designed it to make the whole reordering and adjustment process easy and stress-free.

Doctor portal shipped orders section

Invoices/Payments

Managing your account has never been simpler or more organized! Though most of the payment information can be found on the main dashboard of the doctor's portal, but the Invoices/Payments section gives you a clear, up-to-date picture of your financial activity at any time. Our portal's built-in payment tools allow you to quickly view all open invoices, track what’s been paid, and download past statements for easy record-keeping or accounting reports.

Doctor portal invoices & payments section

Everything is stored in one easy place to simplify your bookkeeping process. Your staff can easily stay ahead of upcoming due dates and make payments instantly. This gives you a clear financial snapshot while also keeping your practice financials organized and up to date without any extra effort.


Order Prefabs

Sometimes your patients can’t wait weeks for relief. That’s where our prefab ordering option shines. Inside this section, you’ll find an easy-to-browse catalog of high-quality prefabricated orthotics, crafted with the same expertise and attention to detail as our custom devices.

Doctor portal order prefabs section

These ready-to-ship solutions are perfect for patients with straightforward needs, those seeking immediate comfort, or as a temporary bridge while custom orthotics are being made. You’ll always have a reliable option on hand to keep your patients moving without delay and give you flexibility to meet every patient's needs.

prefabs banner section

Contact Us

Support is always within reach, no matter how you prefer to connect. The doctor portal puts multiple communication channels at your fingertips: Phone, email, text messaging, fax… choose the method that works best for you! You’ll also see your assigned customer success team and dedicated representatives listed right in the portal, making it clear who to contact for quick answers and personalized guidance.

Doctor portal contact us section

Even better, our built-in support chat located in the bottom right corner of every page, gives you instant access to the right department. Whether you have a billing question, need help with an order, or want product guidance, you’ll always have a fast and direct line to the team that can help. This ensures you spend less time troubleshooting and more time focusing on your patients.

Doctor portal contact chat section

Resources

Think of the Forward Motion resources portal as your practice’s personal library. It’s always up-to-date and always available when you need it. These resources are designed to save you time and make sure your staff has the tools they need right at their fingertips.

Doctor portal resources section

Inside, you’ll find everything from downloadable order forms and the latest product catalogs to detailed step-by-step guides and quick-reference cheat sheets.


Conclusion

At Forward Motion, every feature of our doctor portal is built with one goal in mind: make your practice more efficient, more organized, and ultimately more successful. From simplifying order tracking and billing to giving you immediate access to prefabs, resources, and real-time support, we’re constantly innovating to remove the daily obstacles that get in the way of patient care.


By combining cutting-edge tools with a commitment to service, we’re here to help you deliver the best outcomes for your patients while keeping your practice running smoothly. Your success is our success, and this is just one more way we’re working to raise the standard for doctors everywhere.

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